PROFILES

Case summaries of representative experience

Representative Experience

PROFILE

ACES Change Management Lead — Workplace Safety & Insurance Board

ACES Change Management | WSIB

Service Area: Change Sector: Provincial agency
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Service Area: Change
Sector: Provincial agency
Timeframe: 2013 to 2014
Affiliation: Stevenson Kellogg
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Change management lead on the Business Readiness Team for implementation of ACES (the Accounts and Claims Enterprise System) at the Workplace Safety and Insurance Board in Ontario (WSIB), one of the most comprehensive workers’ compensation benefit systems in North America.
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Tags: Change advisor | Implementation | Engagement | Planning

PROFILE

Process Innovation — Town of Innisfil

Process Innovation | Town of Innisfil

Service Area: Process | Change Sector: Municipal
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Service Area: Process | Change
Sector: Municipal
Timeframe: 2006 to 2007
Affiliation: Stevenson Kellogg
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Developed and planned for implementation of "one-window" customer service, leveraging technology, processes and space planned to be available in the new Town Hall at the Town of Innisfil— and establishing initial process metrics.
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Tags: Process innovation | Planning | Change advisor | Metrics | Knowledge transfer

PROFILE

Repatriating Shared Systems — Tate & Lyle / Redpath Sugar

Repatriating Shared Systems | Redpath Sugar

Service Area: Stragegy Sector: Manufacturing
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Service Area: Process
Sector: Manufacturing
Timeframe: 2006
Affiliation: Stevenson Kellogg
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Developed feasible plan and associated costs for repatriating shared IT services into Redpath Sugar from a global shared services operation.
Scope Tags: Technology | Planning
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Tags: Technology | Planning