PROFILES

Case summaries of representative experience

Representative Experience

PROFILE

ACES Change Management Lead — Workplace Safety & Insurance Board

ACES Change Management | WSIB

Service Area: Change Sector: Provincial agency
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Service Area: Change
Sector: Provincial agency
Timeframe: 2013 to 2014
Affiliation: Stevenson Kellogg
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Change management lead on the Business Readiness Team for implementation of ACES (the Accounts and Claims Enterprise System) at the Workplace Safety and Insurance Board in Ontario (WSIB), one of the most comprehensive workers’ compensation benefit systems in North America.
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Tags: Change advisor | Implementation | Engagement | Planning

PROFILE

Change Optimization & Strategic Alignment — Workplace Safety North

Change Optimization | WSN

Service Area: Change | Strategy Sector: Provincial agency
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Service Area: Change | Strategy
Sector: Provincial agency
Timeframe: 2012 to 2013
Affiliation: Stevenson Kellogg
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Led change optimization for the amalgamated health and safety agency Workplace Safety North, aligning and advising leadership and developing a road map for achieving service excellence. Subsequently provided a Board governance update and facilitated Board strategic planning discussion.
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Tags: Leadership alignment | Culture change | Engagement | Process innovation | Governance

PROFILE

Change Advisor — MOHLTC Health Services Cluster

Change Advisor | Health Services Cluster

Service Area: Change Sector: Provincial agency
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Service Area: Change
Sector: Provincial agency
Timeframe: 2009
Affiliation: Stevenson Kellogg
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Change advisor to Health Services Cluster Transformation at the Ontario Ministry of Health and Long-Term Care (MOHLTC), building alignment of cluster leadership, coordinating communications and engagement, supporting eight project streams, and establishing metrics for the progress of change.
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Tags: Change advisor | Leadership alignment | Culture change | Engagement | Knowledge transfer

PROFILE

Process Innovation — Teranet Land Information Services

Process Innovation | Teranet

Service Area: Process Sector: Provincial Agency
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Service Area: Process
Sector: Provincial agency
Timeframe: 1992 to 1993
Affiliation: Peat Marwick Stevenson & Kellogg
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Simplified the process for conversion and automation of Ontario property registration records for Teranet Land Information Services, helping Teranet to complete implementation within its projected eight year timeframe. Also established the feasibility of an image-based, paper record-independent approach to POLARIS implementation.
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Tags: Process innovation | Implementation | Technology | Knowledge transfer | Business case