PROJECTS

Filtered listing of key project experience

Scope Tags

Scope Tags

Sectors

Sectors

Experience Listing

PROFILE

ACES Change Management Lead — Workplace Safety & Insurance Board (Ontario)

Service Area: Change Sector: Provincial agency Timeframe: 2013 to 2014 
Affiliation: Stevenson Kellogg 
Change management lead on the Business Readiness Team for implementation of ACES (the Accounts and Claims Enterprise System) at the Workplace Safety and Insurance Board in Ontario (WSIB), one of the most comprehensive workers’ compensation benefit systems in North America.
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Scope Tags: Change advisor | Implementation | Engagement | Planning

PROFILE

Change Optimization & Strategic Alignment — Workplace Safety North

Service Area: Change | Strategy Sector: Provincial agency Timeframe: 2012 to 2013 
Affiliation: Stevenson Kellogg 
Led change optimization for the amalgamated health and safety agency Workplace Safety North, aligning and advising leadership and developing a road map for achieving service excellence. Subsequently provided a Board governance update and facilitated Board strategic planning discussion.
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Scope Tags: Leadership alignment | Culture change | Engagement | Process innovation | Governance

SUMMARY

Medical Devices Registry Business Requirements — Middle Eastern Nation

Service Area: Process Sector: National agency Timeframe: 2011 
Affiliation: Stevenson Kellogg for ISTCL 
As a foundation for national regulation, working from a business plan for medical device registration, established business requirements for a medical devices registry, linking global medical device information with devices marketed and under consideration in the nation.
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Scope Tags: Process innovation | Technology | Planning | Business requirements

PROFILE

Change Advisor — MOHLTC Health Services Cluster

Service Area: Change Sector: Provincial agency Timeframe: 2009 
Affiliation: Stevenson Kellogg 
Change advisor to Health Services Cluster Transformation at the Ontario Ministry of Health and Long-Term Care (MOHLTC), building alignment of cluster leadership, coordinating communications and engagement, supporting eight project streams, and establishing metrics for the progress of change.
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Scope Tags: Change advisor | Leadership alignment | Culture change | Engagement | Knowledge transfer

PROFILE

Change Advisor — Specialty Hospital

Service Area: Change | Strategy Sector: Health care Timeframe: 2008 to 2009 
Affiliation: Stevenson Kellogg 
Change advisor to organizational and process changes at the largest outpatient clinic at a prominent specialty hospital. Facilitated strategic vision with clinic leadership. Led a physician/staff working group in developing process and role changes, and provided coaching for individual leaders and stakeholders.
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Scope Tags: Change advisor | Coaching | Engagement | Process innovation

SUMMARY

Improved Business Processes — Canadian Mining Organization

Service Area: Process Sector: Manufacturing Timeframe: 2008 
Affiliation: Stevenson Kellogg for ISTCL 
In support of replacing commercial business systems at a Canadian mining operation, assessed business processes (mining and mineral recovery options; assaying, market sales, arbitration and reconciliation; and related commercial and financial processes). Documented “to be” processes and recommendations to close the gap.
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Scope Tags: Planning | Process innovation | Technology

SUMMARY

Electronic Document Management — Town of Innisfil

Service Area: Process Sector: Municipal Timeframe: 2005 
Affiliation: Stevenson Kellogg 
Assisted the Town of Innisfil to improve records management and plan to implement electronic document management (EDMS). Assessed existing practices, organization, procedures, policies, support and sustainability. Developed a statement of EDMS needs, an action plan to build readiness, and recommendations for implementation.
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Scope Tags: Process innovation | Technology | Planning | Business requirements

PROFILE

Change Advisor — EDS global executive leadership

Service Area: Change Sector: Business service Timeframe: 1996 to 1998 
Affiliation: ATKearney 
Directed change management team and activities supporting EDS global executive leadership in the Future By Design initiative — broad-based business transformation of its $12B business services operations.
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Scope Tags: Change advisor | Culture change | Facilitation | Knowledge transfer | Process innovation

PROFILE

Internet Peer Support Community — SPALS

Service Area: Change Sector: Social service Timeframe: 1995 to 2017 
Co-led the online peer support community SPALS.com (Subsequent Pregnancy After a Loss Support) from its inception, supporting thousands of bereaved parents world wide. Facilitated group discussion, enforced behavioural norms, and coordinated support group volunteers. Supported the group through its transition to a social media community.
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Scope Tags: Facilitation | Engagement | Coaching

SUMMARY

Cost Reduction Program — Telecommunications Company

Service Area: Process Sector: Telecommunication Timeframe: 1995 to 1996 
Affiliation: ATKearney 
Directed cost reduction for the cable operations of a telecommunications company. Worked with executive management to coordinate implementation of early win initiatives, coached the CFO in developing cost reduction targets, and prepared a cost restructuring plan.
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Scope Tags: Process innovation | Leadership alignment | Coaching | Cost reduction

SUMMARY

Order to Cash Process Redesign — Newsprint and Groundwood Paper Manufacturer

Service Area: Process Sector: Manufacturing Timeframe: 1995 to 1996 
Affiliation: EDS Management Consulting 
Directed a cross-functional core team combining consultants and client process leads in reengineering the order generation to fulfillment (order to cash) process for a newsprint and groundwood paper manufacturer. Also directed a team coaching the client through development of business requirements.
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Scope Tags: Process innovation | Technology | Metrics | Business requirements

PROFILE

Process Innovation — Republic of Korea Real Estate Registry

Service Area: Process Sector: National agency Timeframe: 1994 
Affiliation: EDS Canada MCS 
As a foundation for introducing information technology, the re-engineering of land and building records processes across the 193 registry offices of the Supreme Court of Korea Real Estate Registry, leading to considerable benefits.
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Scope Tags: Technology | Process innovation | Data conversion | Knowledge transfer

SUMMARY

Engineering Design Process Innovations — Armored Vehicles Manufacturer

Service Area: Process Sector: Manufacturing Timeframe: 1993 to 1994 
Affiliation: EDS Management Consulting Services 
Directed restructuring of data development processes (bid to proposal, design to build data and design to support data) of an international manufacturer of armored vehicles. The team developed an integrated product development approach supported by changed process, organization and technology.
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Scope Tags: Process innovation

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