PROJECTS

Filtered listing of key project experience

Scope Tags

Scope Tags

Sectors

Sectors

Experience Listing

Selection: Process services

SUMMARY

Medical Devices Registry Business Requirements — Middle Eastern Nation

Service Area: Process Sector: National agency Timeframe: 2011 
Affiliation: Stevenson Kellogg for ISTCL 
As a foundation for national regulation, working from a business plan for medical device registration, established business requirements for a medical devices registry, linking global medical device information with devices marketed and under consideration in the nation.
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Scope Tags: Process innovation | Technology | Planning | Business requirements

SUMMARY

Improved Business Processes — Canadian Mining Organization

Service Area: Process Sector: Manufacturing Timeframe: 2008 
Affiliation: Stevenson Kellogg for ISTCL 
In support of replacing commercial business systems at a Canadian mining operation, assessed business processes (mining and mineral recovery options; assaying, market sales, arbitration and reconciliation; and related commercial and financial processes). Documented “to be” processes and recommendations to close the gap.
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Scope Tags: Planning | Process innovation | Technology

SUMMARY

Electronic Document Management — Town of Innisfil

Service Area: Process Sector: Municipal Timeframe: 2005 
Affiliation: Stevenson Kellogg 
Assisted the Town of Innisfil to improve records management and plan to implement electronic document management (EDMS). Assessed existing practices, organization, procedures, policies, support and sustainability. Developed a statement of EDMS needs, an action plan to build readiness, and recommendations for implementation.
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Scope Tags: Process innovation | Technology | Planning | Business requirements

SUMMARY

Cost Reduction Program — Telecommunications Company

Service Area: Process Sector: Telecommunication Timeframe: 1995 to 1996 
Affiliation: ATKearney 
Directed cost reduction for the cable operations of a telecommunications company. Worked with executive management to coordinate implementation of early win initiatives, coached the CFO in developing cost reduction targets, and prepared a cost restructuring plan.
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Scope Tags: Process innovation | Leadership alignment | Coaching | Cost reduction

SUMMARY

Order to Cash Process Redesign — Newsprint and Groundwood Paper Manufacturer

Service Area: Process Sector: Manufacturing Timeframe: 1995 to 1996 
Affiliation: EDS Management Consulting 
Directed a cross-functional core team combining consultants and client process leads in reengineering the order generation to fulfillment (order to cash) process for a newsprint and groundwood paper manufacturer. Also directed a team coaching the client through development of business requirements.
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Scope Tags: Process innovation | Technology | Metrics | Business requirements

PROFILE

Process Innovation — Republic of Korea Real Estate Registry

Service Area: Process Sector: National agency Timeframe: 1994 
Affiliation: EDS Canada MCS 
As a foundation for introducing information technology, the re-engineering of land and building records processes across the 193 registry offices of the Supreme Court of Korea Real Estate Registry, leading to considerable benefits.
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Scope Tags: Technology | Process innovation | Data conversion | Knowledge transfer

SUMMARY

Engineering Design Process Innovations — Armored Vehicles Manufacturer

Service Area: Process Sector: Manufacturing Timeframe: 1993 to 1994 
Affiliation: EDS Management Consulting Services 
Directed restructuring of data development processes (bid to proposal, design to build data and design to support data) of an international manufacturer of armored vehicles. The team developed an integrated product development approach supported by changed process, organization and technology.
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Scope Tags: Process innovation

PROFILE

Process Innovation — Teranet Land Information Services

Service Area: Process Sector: Provincial agency Timeframe: 1992 to 1993 
Affiliation: Peat Marwick Stevenson & Kellogg
Simplified the process for conversion and automation of Ontario property registration records for Teranet Land Information Services, helping Teranet to complete implementation within its projected eight year timeframe. Also established the feasibility of an image-based, paper record-independent approach to POLARIS implementation.
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Scope Tags: Process innovation | Implementation | Technology | Knowledge transfer | Business case

SUMMARY

Culture Change for Service Improvement — T Eaton Company

Service Area: Change | Process Sector: Retail Timeframe: 1990 to 1991 
Affiliation: Peat Marwick Stevenson & Kellogg with Gandz Associates 
Assisted a prominent Canadian retailer to pursue improved customer service, through facilitated Work-Out!-based workshops in its retail, sales support, and credit operations. Also assisted with training internal facilitators.
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Scope Tags: Facilitation | Knowledge transfer | Engagement | Culture change

PROFILE

Process Innovation and Culture Change — GE Work-Out!

Service Area: Change | Process Sector: Manufacturing Timeframe: 1989 to 1991 
Affiliation: Peat Marwick Stevenson & Kellogg with Gandz Associates 
Facilitated at over 30 Work-Out! workshops with 8 major business units of GE Canada including sessions with suppliers and distributors, in a program designed to develop and initiate improvement work plans — and also trained internal facilitators.
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Scope Tags: Facilitation | Engagement | Knowledge transfer | Culture change | Process innovation

SUMMARY

Efficiency Improvement — Fraternal Benefits Life Insurer

Service Area: Process Sector: Financial service Timeframe: Late 1980s 
Affiliation: Stevenson Kellogg Ernst & Whinney 
Facilitated staff workshops to identify productivity improvement and cost savings opportunities in the head office operations of a major international fraternal benefits life insurance company, working with the computer operations department and in a major clerical administrative services department.
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Scope Tags: Facilitation | Cost reduction

SUMMARY

Environmental Registry — Ministry of the Environment

Service Area: Process Sector: Provincial agency Timeframe: Late 1980s 
Affiliation: Stevenson Kellogg Ernst & Whinney 
Managed a project to develop a source registration database to support the Clean Air Program of the Ontario Ministry of the Environment. The project team summarized functional requirements and developed the database design in a form suitable for the selection of a database developer.
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Scope Tags: Technology | Business requirements

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