PROJECTS

Filtered listing of key project experience

Scope Tags

Scope Tags

Sectors

Sectors

Experience Listing

PROFILE

Process Innovation — Teranet Land Information Services

Simplified the process for conversion and automation of Ontario property registration records for Teranet Land Information Services, helping Teranet to complete implementation within its projected eight year timeframe. Also established the feasibility of an image-based, paper record-independent approach to POLARIS implementation.
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SUMMARY

Assessment of Information Systems Strategic Plan — Toronto Board of Education

Reviewed proposed directions for operational and curricular computing, and for comprehensive financial and human resources systems, for one of the Boards of Education in Toronto. Developed comprehensive recommendations to address a short-term crisis while providing for longer-term alignment of technology directions with the strategic directions of the Board.
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SUMMARY

Strategic Targets Action Planning — Computer Equipment Manufacturer

Facilitated action planning workshops to meet service improvement targets of product teams within the supply and logistics organization of a computer equipment manufacturer. Reduced the annual planning cycle to under a week, while broadening engagement and increasing commitment to the plan.
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SUMMARY

Information Systems Planning Framework — Producer of Malted Barley

For a producer of malted barley, facilitated a workshop approach to develop an information systems planning framework — defining linkages between production information, materials management, procurement, quality control, contract management, finance and accounting, human resources information, and administrative support.
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SUMMARY

Culture Change for Service Improvement — T Eaton Company

Assisted a prominent Canadian retailer to pursue improved customer service, through facilitated Work-Out!-based workshops in its retail, sales support, and credit operations. Also assisted with training internal facilitators.
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PROFILE

Process Innovation and Culture Change — GE Work-Out!

Facilitated at over 30 Work-Out! workshops with 8 major business units of GE Canada including sessions with suppliers and distributors, in a program designed to develop and initiate improvement work plans — and also trained internal facilitators.
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SUMMARY

Efficiency Improvement — Fraternal Benefits Life Insurer

Facilitated staff workshops to identify productivity improvement and cost savings opportunities in the head office operations of a major international fraternal benefits life insurance company, working with the computer operations department and in a major clerical administrative services department.
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